PG&E Customers

ACRT Works with PG&E to Keep Your Community Safe and Powered

If you’re a PG&E customer in California and you’ve seen ACRT vehicles or crew members working in your neighborhood, we’re there on behalf of PG&E to assess and manage vegetation near power lines serving your community. This work is part of PG&E’s ongoing commitment to maintaining safe, reliable electric service, and ACRT’s California team has been supporting that program for years.

Our professional arborists and foresters work on PG&E’s behalf to evaluate trees and vegetation near utility lines, explain the importance of vegetation management to customers, and address questions and concerns from the communities we serve. If you have questions about the specific work being done in your area, our team is happy to help.

Have a Question or Concern About Work in Your Area?

For questions or concerns specific to PG&E’s vegetation management program, PG&E’s customer service team is your primary point of contact:

Contact PG&E: 1-800-PGE-5000

Did you receive a door hanger?

If our team wasn’t able to reach you directly, a door hanger may have been left at your home explaining the work planned for your area. The hanger will include details about what’s being done and contact information for follow-up. For frequently asked questions about PG&E’s vegetation management program, visit pge.com.

Thinking about planting trees or digging?

Trees grow both above and below ground, so placement near utility lines matters. Planting the right tree in the right place can make a significant difference in long-term safety and reliability. For guidance on planting near utility lines, visit pge.com. And always call 811 before digging in your yard — it’s a free service that notifies local utility companies to mark underground lines so you can dig safely.

See someone working in your neighborhood?

PG&E works with several vegetation management companies, including ACRT, to maintain safe clearance around power lines. For more information on how PG&E manages vegetation near its lines, visit pge.com.